When Do You Need Heavy Duty Towing and Recovery?

As the driver of a heavy duty vehicle, you have a responsibility to protect the safety of everyone on the road by following the laws and keeping your truck maintained. Yet, accidents happen, and you should always have a plan in place to quickly get your large or oversized vehicle out of dangerous circumstances so that everyone stays out of harm’s way. If any of these situations apply to you, then you likely need heavy duty towing and recovery services to get your vehicle to a qualified auto shop that can get it back to working conditions.

You Drive an Oversized Vehicle

When you first contact our towing company, one of the first things we ask is what type of vehicle requires assistance. While a light duty truck is fine for towing passenger cars and small vans, you need a truck with more horsepower for large vehicles such as big rigs, commuter buses and even large RVs. A heavy duty tow truck allows us to quickly load and transport vehicles of any size without causing damage.

You Require a Tractor Swap

At times, engines fail and you may be stuck on the side of the road with a trailer filled to the brim with cargo that must be delivered on time. Heavy duty towers can easily pick up a new tractor from your fleet and bring it to your driver at their location so that they can get back to their drive. Meanwhile, the tow driver can deliver the faulty tractor to your mechanic so that it can be put back into action as fast as possible.

You Are Dealing With a Rollover

Rollovers are life-threatening and embarrassing, and they unfortunately happen all the time in the trucking industry. While you should always practice proper rollover prevention techniques, you should also know how to handle this emergency. Following a rollover, make sure that everyone is okay, then reach out to a heavy duty tower that has equipment such as a rotator that can set the rig upright again.

You Must Act Fast to Clear a Public Roadway

Depending upon where and how you have a breakdown, you may have a legal and moral obligation to get the road clear as fast as possible. This means that you don’t have time to mess around with do-it-yourself techniques or a tow company that isn’t equipped with the right types of vehicles. When you arrange for heavy duty towing, you can know that help will arrive promptly and with the equipment required to clear the road.

You Get Stuck in a Precarious Position

Some tow jobs require delicate maneuvers to preserve the site of an accident as well as the vehicle. For instance, a runaway truck could break through a guardrail and dangle precariously over a ledge. Alternatively, construction vehicles frequently get stuck in on uneven ground or in mud and require a strong recovery truck to get them out.

Large vehicles stuck in dangerous situations require someone with an experienced hand and the right equipment to handle the situation with professionalism. Before you hop in the driver’s seat of your heavy duty vehicle, make sure that you know who to call in the event of an emergency.

What is Suspension Repair and Why Do You Need It?

Your vehicle is one of your most important assets, and regular maintenance helps to preserve its value and ensure your safety. The suspension system on your vehicle plays a major role in how your vehicle operates and handles, and regular inspections of its components should be a normal part of your car’s routine maintenance plans. Similar to most car problems, repairing an issue while it is small is the best way to avoid a potentially dangerous breakdown. To get you started, you can use this guide to understand more about the importance of suspension repair and how to know when you really need it.

Main Components of a Suspension System

Suspension systems are complex, and they contain many parts. However, there are six main components of the suspension system that connect your car’s body to the wheels and regulate the amount of bouncing that occurs as you drive down the road. The springs on the suspension system help to absorb energy that occurs from driving over bumps and potholes in the road. There are also the struts and shock absorbers, which help to counteract the oscillations of the spring. These components tend to need replacement the most often on a vehicle, and failing to repair them leads to dangerous issues with braking and handling due to improper weight transfers between the different sides of the car. The roll bars, ball joints and spindles are the final three main components, and each of these should be inspected regularly when you visit our auto repair company.

Signs of a Suspension Problem

When the suspension system is having problems, you may notice issues as you drive. For instance, your car may bottom out when you drive over minor bumps, or it will continue bouncing long after what you would expect when driving over a pothole. You may also notice the front end of your vehicle dipping downward when you brake, which indicates a potentially dangerous situation.

You may also be able to visibly sight a suspension problem. For instance, a car with a bad suspension component in only one area may be lower on that part of the vehicle. A quick way to test your shocks is to push down on each corner of your vehicle and see if it continues to bounce after you release your hand. If it does, then you may need to seek certified auto repair services to replace the shocks.

Tips to Preserve Your Vehicle’s Suspension System

You can do your part to preserve your vehicle’s suspension system by using caution as you drive over bumps and potholes. Maintaining the tires also helps to reduce the wear and tear on the suspension system since properly inflated tires help to balance your vehicle. Finally, be aware of your car’s recommendations for maintenance. While the springs should be checked after an accident, they typically last the life of a vehicle unless you drive on rough terrain. However, most shocks and struts need to be changed between 50,000 to 75,000 miles, if not sooner.

When you love a smooth ride, keeping the suspension system in proper condition is critical for eliminating unsafe movements of your vehicle during your drives. Always be alert for signs that a component may be going out so that we can give it a check and make the necessary recommendations for repairs that preserve your safety.

5 Questions You Should Ask Any Commercial Towing Service

Your commercial fleet is a valuable part of your business, and you need to know that you have a reliable towing crew available to help you out during times of need. While your business should already have strict standards in place regarding vehicle maintenance, all it takes is for a traffic accident or a faulty vehicle part to cause a member of your team to be stranded. When you first reach out to a commercial tower, you should ask these questions to make sure that they have the expertise and equipment necessary to handle any emergency.

How Do You Hire and Train Your Crew?

When your drivers call for a tow, you want to know that they are met by a professional that knows how to take care of a commercial vehicle. Although tow truck drivers are required by law to obtain a commercial driver’s license, the training practices can vary among different companies. We only hire highly qualified technicians who then undergo continuous training to maintain certification.

Do You Have the Equipment to Tow Oversized and Heavy Vehicles?

Your commercial fleet may contain large or heavy weight vehicles that require special equipment to tow properly. Make sure to find out if the company has heavy duty recovery trucks on their fleet such as a 40 ton rotator and 25 ton wrecker. This ensures that you can trust that the crew can get your commercial vehicles out of even the stickiest situations.

How Do You Care for Exotic and Valuable Vehicles?

Depending upon your line of business, your fleet may also include exotic vehicles. Since many exotic vehicles have low profiles, special care must be taken to protect the undercarriage of the vehicle during a tow. You should also be able to trust that your exotic vehicle will arrive at the destination without sustaining any more damage than what has already occurred. When you ask this question, you should hear that the company has flat bed tow trucks and an experienced crew that understands the value of the vehicle.

Do You Provide 24-Hour Service?

When your business runs around the clock, you never know when trouble may hit. Every driver on your team should have a way to contact the tow service any time of the day or night. This not only protects the safety of your drivers, but it also means that you can get to work on repairing your vehicle faster than if you had to let it sit overnight.

What Happens After I Arrange for a Tow?

A reputable tow company will instantly dispatch a member of their crew as soon as they get the details regarding your incident. However, you may also need to know that the services do not end after the vehicle is picked up. For instance, your company may be liable for cleaning up any hazardous materials that end up on the road during a rollover event. Find out if the tow company provides additional services such as hazmat cleanups and auto repairs to set up a full-service arrangement that keeps your business operations running smoothly.

When you manage a commercial fleet, you need to know that you have the right company ready to help tow vehicles in an emergency. Now that you know the right questions to ask, you can rest assured that roadside emergencies are addressed fast and with competence.

What A Smoking Engine Means

One of the most dreaded car problems is the discovery that smoke is coming from the engine. While seeing smoke is never a good sign, the issues that cause it can range from something as simple as a mild oil leak, to serious fuel combustion problems. If you have a smoking engine on your hands, then use this guide to determine the source of the problem and get it back to running properly again.

Consider the Location

The smoke from an engine may begin to come from under the hood, or you may see it flowing out of the tailpipe. In most cases, smoke coming from under the hood indicates a leak. For instance, oil or power steering fluid leaking onto the hot engine will cause it to smoke. Often, this will also create a noticeable burning odor that you may smell in the car’s cabin or when you stand outside of the vehicle. Smoke that comes from under the hood can also indicate that the engine is overheating, which is considered an automobile emergency.

Note the Color of the Smoke

When smoke flows out of the tailpipe, the color gives valuable clues as to what is causing the problem. For example, blue smoke is a sign that oil is mixing with fuel somewhere in the combustion chamber, which requires a trip to the service center for professional repair. While white smoke that goes away may just be condensation, you should be concerned if it lingers since this could mean that you have a blown head gasket or antifreeze leak in your car. Grey smoke could signal trouble with the transmission, and ignoring this could begin to affect your vehicle’s performance

Assess the Overall Functioning of the Vehicle

If you detect smoke coming from the engine, then you should also do a quick check of the general functioning of the vehicle. For example, oil leaks often start out slowly, and you may have already noticed oil spots on the ground where you park. Alternatively, your dashboard warning lights may indicate that fluids are low or that the temperature of the engine is beginning to ride. With transmission problems, you may find it hard to get your vehicle to change gears, or it may seem to lack power. Fuel mixture issues could cause problems at start up, or the engine may die when the car is idling. Take note of any other issues that you have noticed with your vehicle and mention them to the mechanic when you bring your car in for services.

Avoid Causing More Damage

Large amounts of smoke combined with other signs of a problem such as a rising temperature indicate that your car is at serious risk of catastrophic engine failure. Unfortunately, continuing to drive your vehicle when it is overheating could lead to a cracked engine head that requires a full replacement. Learn what to do when your car overheats or has another serious problem so that you can prevent more damage from occurring.

A smoking engine may cause you to fear that your vehicle is beyond repair, yet there are often many things that can be done to save your car if you address the issue early on. Always watch for signs that your car is struggling, and bring it in for an assessment as soon as you notice any type of smoke.

Auto Service Centers Vs. Dealerships

A quality auto technician is your first line of defense against major vehicle breakdowns, and you need to know that the company in charge of the repairs prioritizes your safety. When it comes to finding a place to perform auto maintenance and repairs, you may find yourself wondering what is the difference between a service center and a dealership. Although both places work on cars and trucks, understanding these differences helps you make the right choice for your auto care needs.

Training and Experience

You should always expect that the person who works on your car has achieved certification in the field of auto repair. However, the training and experience technicians receive varies according to their employment history, as well as the company’s standards. Dealerships are known for staffing mechanics that specialize in a specific make of car. While their expertise does have a few benefits, you can also expect higher labor costs to help cover their specialized training. At your local service center, technicians often have similar training and experience that comes with working with a variety of different vehicles, and some technicians start their own shops after gaining experience at a dealer.

Communication and Trust

When you take your car to a dealer, you are typically guided through the process of your auto repair by a service advisor who never actually works on your car. Having a go-between often makes it harder to understand exactly what type of work needs to be done, and some service advisors work on commission, which lowers your level of trust when they recommend a part. Auto service centers encourage direct communication with the technicians who work on your car that allows you to develop a personal relationship so that you always know exactly what your car needs.

Location and Hours

Car maintenance and repair needs often arise with little warning, which means that you may not want to drive to another city just to get the work done. Alternatively, you may not be able to get to the shop until the weekend. Dealers are known for only being open Monday through Friday, and you’ll often find that there are only a few in a large area. Your local service center, however, may offer weekend hours and be right up the road so that you can save time on your repairs.

Part Options and Prices

A dealership is required to offer only Original Equipment (OE) parts that adhere to the manufacturer’s standards for quality. Service centers are able to offer aftermarket parts that meet similar quality standards, yet these parts are usually less expensive compared to OE parts. Although some car enthusiasts or owners of specialty makes may need OE parts, you may prefer the cost savings offered by using aftermarket partson your car.

Once you understand the difference between a service center and a dealership, it becomes much easier to make the right choice for your car repairs. As you schedule your first repair, keep in mind that consistency allows you to develop the personal relationship that helps you get the most out of every auto service.